Most costumes and accessories are returnable for an exchange or refund. We want you to be happy. As a parent, I know that children can be unpredictable.
I will understand completely if the child who has talked of little else but dinosaurs for the entire three years of his life will, when handed an dinosaur costume ask: why didn’t you get me a pirate outfit?
And the little girl would enjoy nothing better than to twirl around as a ballerina may inform you that she would much rather be a bat.
Just return the unused item, tags attached, and receipt (within 30 days) with a note explaining what you would like to do.
There are no returns on custom made items, discontinued items, or face masks.
We are stricter in the month of October.
Items must be returned or postmarked prior to October 28.
Items must be returned or postmarked prior to October 28.